Module-based pricing
Build your subscription from the modules you select at signup — Laboratory, Hospital, and/or Pharmacy. Pay a small shared platform base, then add only the clinical domains you operate. No need to buy a bundled tier you do not use.
Prices in USD, billed monthly. Taxes and invoicing depend on your region and are confirmed before you subscribe.
How it works: Monthly total = Platform base + module fees − bundle discount + volume add-on (if any). Each tenant includes 3 staff users; extra seats are quoted separately.
Platform base (required)
Shared foundation for every workspace — regardless of which modules you enable.
HealthFlow workspace
$25/mo
- Tenant dashboard, role-based access, and facility configuration
- Patient registry, shared billing & payments ledger
- Users & roles administration
- 3 staff accounts included
- Up to 600 patient visits / month (combined across modules)
Clinical modules
Select at least one at signup. Add or enable more later through your platform administrator.
- Full LIS workbench — patients, catalog, reports
- Result entry, approver workflow, PDF reports
- Inventory, outsourcing, panels & referrers
- Patient results portal on receipts (when email enabled)
- Onboarding: $149 one-time
Clinical
- Appointments and queue board
- EMR charts, consultations, vitals, follow-up
- E-prescriptions and lab orders from consult
- Telemedicine — virtual visits with consult handoff
- Onboarding: $199 one-time
- Dispensing hub for issued e-prescriptions
- Retail sales register and collections
- Finance hooks with shared billing module
- Works standalone or with Hospital module
- Onboarding: $129 one-time
Bundle discounts
Running more than one domain? Module fees are discounted automatically — platform base stays the same.
2 modules
10% off combined module fees
3 modules
15% off combined module fees
- $25 base + $49 Laboratory
- Diagnostic lab / collection centre
- $25 base + $97.20 modules (10% off)
- Hospital with in-house laboratory
Full stack
- $25 base + $123.25 modules (15% off)
- Lab, OPD, and pharmacy counter
- Onboarding bundle: $349 one-time
Visit volume add-ons
The platform base includes 600 combined visits per month. Upgrade capacity when throughput grows.
- Up to 1,500 visits / month
- Up to 4,000 visits / month
Higher throughput or multi-site groups: contact us for custom volume pricing.
Optional add-ons
Extra staff user
$12 / user / month (after 3 included)
Branded domain
$29 / month — your hostname, themed pages, staff & patient entry
Priority support
$49 / month — weekday priority response & quarterly review
Enterprise & planned modules
Hospital groups, lab chains, and multi-site operators: annual contracts, custom module mixes, integrations, and dedicated support. Planned modules (IPD, nursing, emergency, radiology, insurance, HRMS, FHIR) are quoted when you need them — not part of standard Laboratory / Hospital / Pharmacy pricing above.
Contact sales
Billing
What to expect on your invoice.
- Platform base ($25/mo): always billed once per tenant.
- Modules: each enabled domain (Laboratory, Hospital, Pharmacy) is a separate line item at the rates above.
- Bundle discount: applied to the sum of module fees when two or three domains are active.
- Visit volume: Standard (600/mo) is included; Plus and Pro volume are optional add-ons.
- Onboarding: one-time per module, or the full-stack bundle when all three are provisioned together.
- Users: 3 staff accounts included; additional users billed at $12/user/month.
- Patient portal: works on the shared platform URL; branded domain is optional.
Frequently asked questions
How do I pick modules at signup?
During registration, check Laboratory, Hospital, and/or Pharmacy — at least one is required. Your invoice reflects only what you selected. The platform owner can enable more modules later.
Can I add a module later?
Yes. Enable Hospital or Pharmacy when you are ready — we prorate the module fee for the current billing period and apply bundle discounts if you now run multiple domains.
Do I pay for modules I do not use?
No. Unlike fixed tiers that bundle features you may not need, HealthFlow Pro charges per clinical domain. A standalone lab does not pay for hospital or pharmacy modules.
What counts as a patient visit?
Each registered patient encounter in any enabled module — lab registration, OPD consultation, or pharmacy sale linked to a patient — counts toward your monthly visit limit across the tenant.
How many users are included?
Your subscription covers 3 staff user accounts per tenant. Extra users are $12/user/month.
Is telemedicine extra?
Telemedicine is included in the Hospital module — no separate fee when Hospital is enabled.
What is the patient portal — and do we need our own domain?
Patients sign in with MR or visit number plus password from the receipt to view approved reports. That works on the shared platform URL when transactional email is enabled. A branded domain ($29/mo add-on) puts staff login and patient portal on your hostname.