Module-based pricing

Build your subscription from the modules you select at signup — Laboratory, Hospital, and/or Pharmacy. Pay a small shared platform base, then add only the clinical domains you operate. No need to buy a bundled tier you do not use.

Prices in USD, billed monthly. Taxes and invoicing depend on your region and are confirmed before you subscribe.

How it works: Monthly total = Platform base + module fees − bundle discount + volume add-on (if any). Each tenant includes 3 staff users; extra seats are quoted separately.

Platform base (required)

Shared foundation for every workspace — regardless of which modules you enable.

HealthFlow workspace

$25/mo

  • Tenant dashboard, role-based access, and facility configuration
  • Patient registry, shared billing & payments ledger
  • Users & roles administration
  • 3 staff accounts included
  • Up to 600 patient visits / month (combined across modules)

Clinical modules

Select at least one at signup. Add or enable more later through your platform administrator.

Laboratory

$49/mo

  • Full LIS workbench — patients, catalog, reports
  • Result entry, approver workflow, PDF reports
  • Inventory, outsourcing, panels & referrers
  • Patient results portal on receipts (when email enabled)
  • Onboarding: $149 one-time

Pharmacy

$39/mo

  • Dispensing hub for issued e-prescriptions
  • Retail sales register and collections
  • Finance hooks with shared billing module
  • Works standalone or with Hospital module
  • Onboarding: $129 one-time

Bundle discounts

Running more than one domain? Module fees are discounted automatically — platform base stays the same.

2 modules 10% off combined module fees
3 modules 15% off combined module fees

Lab only

$74/mo

  • $25 base + $49 Laboratory
  • Diagnostic lab / collection centre

Lab + Hospital

$122/mo

  • $25 base + $97.20 modules (10% off)
  • Hospital with in-house laboratory

Visit volume add-ons

The platform base includes 600 combined visits per month. Upgrade capacity when throughput grows.

Standard

Included

  • Up to 600 visits / month

Plus

+$25/mo

  • Up to 1,500 visits / month

Pro volume

+$55/mo

  • Up to 4,000 visits / month

Higher throughput or multi-site groups: contact us for custom volume pricing.

Optional add-ons

Extra staff user $12 / user / month (after 3 included)
Branded domain $29 / month — your hostname, themed pages, staff & patient entry
Priority support $49 / month — weekday priority response & quarterly review

Enterprise & planned modules

Hospital groups, lab chains, and multi-site operators: annual contracts, custom module mixes, integrations, and dedicated support. Planned modules (IPD, nursing, emergency, radiology, insurance, HRMS, FHIR) are quoted when you need them — not part of standard Laboratory / Hospital / Pharmacy pricing above.

Contact sales

Billing

What to expect on your invoice.

Frequently asked questions

How do I pick modules at signup?

During registration, check Laboratory, Hospital, and/or Pharmacy — at least one is required. Your invoice reflects only what you selected. The platform owner can enable more modules later.

Can I add a module later?

Yes. Enable Hospital or Pharmacy when you are ready — we prorate the module fee for the current billing period and apply bundle discounts if you now run multiple domains.

Do I pay for modules I do not use?

No. Unlike fixed tiers that bundle features you may not need, HealthFlow Pro charges per clinical domain. A standalone lab does not pay for hospital or pharmacy modules.

What counts as a patient visit?

Each registered patient encounter in any enabled module — lab registration, OPD consultation, or pharmacy sale linked to a patient — counts toward your monthly visit limit across the tenant.

How many users are included?

Your subscription covers 3 staff user accounts per tenant. Extra users are $12/user/month.

Is telemedicine extra?

Telemedicine is included in the Hospital module — no separate fee when Hospital is enabled.

What is the patient portal — and do we need our own domain?

Patients sign in with MR or visit number plus password from the receipt to view approved reports. That works on the shared platform URL when transactional email is enabled. A branded domain ($29/mo add-on) puts staff login and patient portal on your hostname.